Tredz Jobs
Tredz Exists to Serve Cyclists
We want to support & increase the footprint of cycling and be known as the best in class of bicycle retailers with our service, selection and price.
It’s not HR gibberish to say none of that is possible without great people. We might operate on the internet (alongside physical stores) but everything we do needs human beings to pull the strings: customer contact, parcel dispatch, marketing, technical services, web code, etc, etc.
To that end, our senior management team try to help employees bring their best selves to work. The better the people, the better the result for our customers. Is that where you come in?
Life at Tredz
We are a hardworking bunch that take pride in punching above our weight. Small beginnings have seen us morph into several departments with a team of around 80 colleagues.
We plan on growing, and growing fast. We change more in a year than other firms might in three years. There are some quieter corners of the company but if change, pace and responsibility are your bag then this is definitely somewhere you can thrive.
Why Work at Tredz?
We don’t have endless organisational structures and a long corporate ladder to climb but we certainly offer a vibrant, energising environment with huge opportunity for those who want to develop. The majority of our senior team started life with smaller roles and have taken more responsibility filling larger shoes over time.
Bikes are in our DNA but we don’t expect you to be an elite racer or a hard-core adventurer. We want you for your skills and wherewithal, rather than for your hobbies (i.e. bike knowledge isn’t essential). Other skills are as attractive to us as industry knowledge.
Enjoy Our Benefits
- Colleague discount of up to 25% across the Halfords Group
- Holiday Purchase scheme
- Life assurance
- Fantastic deals across a range of other retailers, travel providers, and more
- Employee Assistance Programme offering advice and support
- Trade Price (plus VAT) Bike Scheme
- Option to join our Share Save and Cycle2Work schemes
Current Opportunities
Cardiff - United Kingdom | Permanent, Part-time
At Tredz we're big bike believers, big time. We're real bike people with a real online bike shop. Sharing our passion, our know-how, our stories. All to bring bikes to people who love riding as much as us. We're for minimum fuss, maximum enjoyment. Here to help riders, and their bikes, get out there.
Located in our Cardiff store the main purpose of the Retail Assistant is to use their bike specialist knowledge to help customers identify and purchase products they desire. Through your passion for cycling, you will share your tips and experiences and provide customers with the best technical advice. You will be part of a passionate and enthusiastic floor team of like-minded Retail Assistants, so it is important that you are able to work well within a team environment, as well as independently.
Key Responsibilities
- Using your bike specialist knowledge to assist customers in all aspects of making a purchase from our store and online.
- Ensure high levels of customer satisfaction are met.
- Maintain outstanding store condition and visual merchandising standards.
- Help to maintain a fully stocked store.
- Welcome and greet customers.
- Keep up to date with product information.
- Accurately describe product features and benefits
- Follow all companies’ policies and procedure.
Key Skills/Experience
- Cycling knowledge and or a passion for Cycling.
- Experience of working in a retail or customer facing environment.
- PC literacy
- Problem solver with excellent communication skills.
- Customer Service focus and experience.
- Confident
- Prepared to go the extra mile.
- Team Player
We will offer competitive salary with extensive benefits that include:
Benefits:
- Life Insurance.
- Contributory Pension Scheme.
- Enhanced maternity/paternity pay.
- Colleague discount across Halfords Group retail and auto centres.
- Share Save scheme.
- Cycle to Work scheme.
- Financial Wellbeing Support.
- Access to a range of discounts across a range of high street retailers.
- Employee Assistance Programme.
- Tredz Trade Price scheme.
- Holiday purchase scheme.
- Increase leave entitlement with length of service
Job Types: Part-time
Schedule: Weekends only
Education: GCSE or equivalent (preferred)
Experience: Retail sales: 1 year (preferred), Customer service: 1 year (preferred)
Work Location: in person
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
Swansea - United Kingdom | Permanent, Full-time
At Tredz, we're big bike believers. Big time. We're real bike people with a real online bike shop, sharing our passion, expertise, and stories. We’re here to bring bikes to people who love riding as much as we do, with a focus on minimal fuss and maximum enjoyment.
Our mission? To be the UK’s #1 Trusted Performance Cycling Specialist, making buying and owning a bike as enjoyable as riding one.
We pride ourselves on delivering an outstanding customer experience and are trusted experts in the cycling world, with strong relationships with market-leading brands. While we are predominantly a digital, specialist cycling business, our three thriving stores remain an integral part of our Welsh heritage—and will continue to play a key role in our future.
About the Role: We’re looking for a passionate Bike Technician to join our Giant & Tredz Bicycle Workshop in Llansamlet, Swansea. As part of our shop team, you'll collaborate with a small, skilled group of technicians, using your specialist knowledge to repair and service bikes. Going the extra mile to deliver first-class service will be at the heart of what you do.
Why Join Tredz?
- Competitive Salary: Starting at £26,353.00.
- Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)—an amazing perk for anyone who’s passionate about cycling.
- Great Team: Work in a thriving environment with a group that shares your love for bikes and cycling.
- Skill Development: Grow your expertise by working on a wide range of bikes and products.
Other Benefits:
- 33 days holiday (increasing to 38 days with length of service)
- Up to 50% off Halfords garage bills and discounts across Halfords retail stores
- Discounts on everything from groceries to restaurants, shopping, and insurance
- Family & Friends Discounts
- Cycle to Work Scheme
- Financial Planning Support
- 24/7 GP Access, 364 days a year
- Share Save Scheme with 20% discount on shares
- Health Cash Plan
- Company Sick Pay, Pension, and Life Assurance
Job Types: Full-time, Permanent
Schedule: Day shift, Weekend availability
Education: CyTech 2 Certificate (preferred)
Work Location: in person
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
Swansea - United Kingdom | Full-time
Join the Tredz Team – Customer Service Advisor (Fixed Term up to 12 months to cover Maternity leave) Wanted!
At Tredz, we're big bike believers. Big time. We're real bike people with a real online bike shop, sharing our passion, expertise, and stories. We’re here to bring bikes to people who love riding as much as we do, with a focus on minimal fuss and maximum enjoyment.
Our mission? To be the UK’s #1 Trusted Performance Cycling Specialist, making buying and owning a bike as enjoyable as riding one.
We pride ourselves on delivering an outstanding customer experience and are trusted experts in the cycling world, with strong relationships with market-leading brands. While we are predominantly a digital, specialist cycling business, our three thriving stores remain an integral part of our Welsh heritage—and will continue to play a key role in our future.
About the Role:
We’re looking for a passionate Customer Service Advisor (Maternity cover) to join our Customer Services team based in Llansamlet, Swansea. As part of our Customer Services team, you'll collaborate with a small, skilled group of Customer Service Advisors, using your specialist knowledge to assist our customers. Going the extra mile to deliver first-class service will be at the heart of what you do.
Why Join Tredz?
- Competitive Salary: Starting at £23983.00 (pro rata)
- Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)—an amazing perk for anyone who’s passionate about cycling.
- Great Team: Work in a thriving environment with a group that shares your love for bikes and cycling.
- Skill Development: Grow your expertise by working on a wide range of bikes and products.
Other Benefits:
- 33 days holiday (increasing to 38 days with length of service)
- Up to 50% off Halfords garage bills and discounts across Halfords retail stores
- Discounts on everything from groceries to restaurants, shopping, and insurance
- Family & Friends Discounts
- Cycle to Work Scheme
- Financial Planning Support
- 24/7 GP Access, 364 days a year
- Share Save Scheme with 20% discount on shares
- Health Cash Plan
- Company Sick Pay, Pension, and Life Assurance
Job Types: Full-time, Fixed term contract
Contract Length: 12 months
Pay: Up to £23,983.00 per year
Schedule: Monday to Friday, Weekend availability
Experience: Customer Service: 1 year (preferred)
Work Location: Hybrid remote in Swansea, SA7 9FH
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
Swansea - United Kingdom | Full-time
Join the Tredz Team – Buyer Wanted!
At Tredz, we're big bike believers. Big time. We're real bike people with a real online bike shop, sharing our passion, expertise, and stories. We’re here to bring bikes to people who love riding as much as we do, with a focus on minimal fuss and maximum enjoyment.
Our mission? To be the UK’s #1 Trusted Performance Cycling Specialist, making buying and owning a bike as enjoyable as riding one.
We pride ourselves on delivering an outstanding customer experience and are trusted experts in the cycling world, with strong relationships with market-leading brands. While we are predominantly a digital, specialist cycling business, our three thriving stores remain an integral part of our Welsh heritage—and will continue to play a key role in our future.
About the Role:
We’re looking for a passionate Buyer to join our Support Centre in Fforestfach, Swansea. As part of the Commercial Team, you’ll collaborate with our buyers, suppliers, and our DC teams.
Why Join Tredz?
- Competitive Salary: Starting at £29,870.00
- Trade Price Discount: Access to bikes, parts, and accessories at unbeatable trade prices (plus VAT)—an amazing perk for anyone who’s passionate about cycling.
- Great Team: Work in a thriving environment with a group that shares your love for bikes and cycling.
- Skill Development: Grow your expertise by working on a wide range of bikes and products.
Other Benefits:
- 33 days holiday (increasing to 38 days with length of service)
- Up to 50% off Halfords garage bills and discounts across Halfords retail stores
- Discounts on everything from groceries to restaurants, shopping, and insurance
- Family & Friends Discounts
- Cycle to Work Scheme
- Financial Planning Support
- 24/7 GP Access, 364 days a year
- Share Save Scheme with 20% discount on shares
- Health Cash Plan
- Company Sick Pay, Pension, and Life Assurance
Job Types: Full-time, Permanent
Pay: From £29,870.00 per year
Schedule: Monday to Friday
Work Location: Hybrid remote in Swansea, SA5 4DL
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
